Customer service - baggage

Passengers

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For any problem with baggage on arrival, please go to the information counter to make the necessary declaration. After making your declaration, you will be given a claim number. You will need this number to keep track of the search for and/or the complaint about your baggage.

For any problem about lost property, please go to the information counter

You can also contact our teams by phone on +33(0)2.47.49.37.00 and by email through the contact form